520 Errors

Incident Report for Discord Labs

Resolved

This incident has been resolved.

Posted Nov 23, 2020 - 21:07 EST

Monitoring

A fix for the API has been implemented and we are monitoring the results.

Posted Nov 23, 2020 - 14:15 EST

Update

Most services excluding the API are now back online.

Posted Nov 23, 2020 - 11:30 EST

Identified

The issue has been identified as a misconfigured Redis cluster. Fixes have been deployed.

Posted Nov 23, 2020 - 10:46 EST

Investigating

Are servers are currently throwing 520 errors. We are looking into it.

Posted Nov 23, 2020 - 08:32 EST

This incident affected: Statcord (Main Page, API, Bot Management), Main Website, and Discord Bot Labs (Main Page, API, Bots).